Error 001270 while publishing map service

Discussion created by pinestreet on May 16, 2013
Latest reply on May 24, 2013 by pinestreet
I'm trying to publish an mxd as a mapping service onto ArcGIS Online and keep getting Error 001270: Consolidating the data failed.  The mxd contains only a raster dataset.  I want to use the imagery contained in the raster as a basemap in ArcGIS online.  I looked up the error in the ArcGIS resource center and tried to shorten all the path names, like it suggested but I get the same error.  I also tried publishing it from a geodatabase and from a folder, with no success.

Is there a different method for publishing imagery to use as a basemap in ArcGIS online I should be using?  Thanks for any insight and help.