ArcGIS Explorer Online doesn't open AGOL public webmap

Discussion created by kirkktx on May 10, 2013
Latest reply on May 10, 2013 by mminami-esristaff

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In firefox and in IE 10, when I am not logged into AGOL and open this url:
http://logic.maps.arcgis.com/explorer/?open=a7984b615cae4d138c6fe0cb4b9e5663

It slowly loads AGX ... twice! And when the app finally loads it does not open the webmap.

I can then go and search and open the map successfully.

Is this a bug?

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mminami-esristaff May 10, 2013 1:22 PM
I can't access your map via the URL you provided because it seems like your organization website (through ArcGIS Online) has disabled anonymous access. Thus, you need to sign in, even though your map is public. If you instead use this:

http://www.arcgis.com/explorer/?open=a7984b615cae4d138c6fe0cb4b9e5663

it works.

ArcGIS Explore Online probably could have handled this better, and prompted you to sign in. However, that's probably not what you want anyway, if you are sharing this with the public. In general, if your organization does not permit anonymous access, you should use the www.arcgis.com prefix to any URL rather than an organization URL.

Thanks,

Mike
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