AnsweredAssumed Answered

Maps and Apps Gallery - Token keeps timing out every 2 weeks!

Question asked by ctalleygreenville on Apr 29, 2013
Latest reply on May 1, 2013 by ctalleygreenville
In March of 2012, we had to add a token so that our maps and apps would appear in the Gallery. The token was supposed to be valid for a year and it was.

March 2013, we had to get another token referencing info from this KB Article:
http://support.esri.com/en/knowledgebase/techarticles/detail/40063

When I obtain the token, the top of the page reads "token valid for 365 days".  But it is only lasting 2 weeks.  Every two weeks, we keep seeing "No items were found" and I can see an item in "firebug" indicating that the token is invalid.  I use token helper to get a new token and it works again.  For two weeks.

What is going on??

Thanks,
Carmen

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