Web apps not working on Chrome and firefox

Discussion created by m_oyuela on Apr 8, 2013
Latest reply on Mar 21, 2017 by Waqar82_geo

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Hi,

I downloaded the basic viewer and instaled on my own server.

Works perfect on IE 9-10. but does not work in chrome or firefox.

The common error is: RequestError: Unable to load http://www.arcgis.com/sharing/rest/portals/self?f=json status: 0

Chrome also can't find a template.

Here my web app: http://portalgis.cathalac.org/idrc/rd/

Can you plz help me??

Thank you

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8 Replies

KGerrow-esristaff Apr 8, 2013 4:11 PM
Hi Marcelo,

I was able to open your application and view it successfully in IE, Chrome And Firefox.

Try clearing your browser cache, or ensureing that the most current version of FireFox and Chrome are installed on your machine.

Thanks,

Kelly
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m_oyuela Apr 9, 2013 6:42 AM
Hi,

You're absolutely right, I tried out of my work and works well in all browsers.

The strange thing is that in my work, IE works but not in the others.

Well, thank you very much, I will consult with IT.

regards
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- aug_aug @ m_oyuela on Jan 5, 2017 9:33 AM
  Did you ever find out what this error was from your IT dept. or ESRI? We're experiencing the exact same thing (IE works, FF & Chrome do not - same error) nearly 4 years later, thanks!
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  - khutchins-esristaff @ aug_aug on Jan 5, 2017 10:17 AM
    Michael August do you have a public url to your app that you can share so we can take a look?
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    - aug_aug @ khutchins-esristaff on Jan 5, 2017 10:38 AM
      Hi Kelly - I don't, actually everything's behind our firewall. I just commented here because this is the same exact behaviour we're seeing and I was curious, it started on Monday, previous Friday everything was fine. Our IT dept. indicated that they applied an MS/Windows patch on Fri., I looked and the patch affects IE and Windows Server 2012, possibly that has something to do with it? Not sure, but FF/Chrome started throwing same error "Unable to load //xxxx.xxxx.com/portal/sharing/rest/portals/self?f=json&dojo.preventCache=1483641xxx790 status: 0" however IE still works.
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      - aug_aug @ aug_aug on Jan 5, 2017 1:49 PM
        Hi Kelly Hutchins - we didn't have any luck with tech support today, is there any way I could IM you the address of one of our webapps, just to see if you're seeing the same thing?
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        khutchins-esristaff @ aug_aug on Jan 5, 2017 1:57 PM
        Sure you can email it to me at khutchins@esri.com
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Waqar82_geo Mar 21, 2017 5:22 AM
Getting error on chrome

Unable to load https://*********:7443/arcgis/sharing/rest/content/items/700f40e612ee4c6c86bfc3f69cedc54b/data?f=json&token=aVtIV0YXKzi-7DMNdwqfcBVq6xL-h956RvMv82sfjFJpFadACgq8ngGyoKzJLQHEOo7EWS7m9EEc3Ko5fQ9yPb432p0L03bbPtuc3K9xefNryf-1U-23UUd-nXYc9zbUkFfVtfgXy3Ie0o3igA043P5Y5dohJEAXTJjUHDqIIIHnmP7PdRnnX1mAQN8XKcvG status: 0
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Web apps not working on Chrome and firefox

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