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GetServerInfo SOAP request fails for map service with large number of domains

Question asked by neildux on Apr 3, 2013
Latest reply on Sep 12, 2013 by neildux
I have an ArcGIS Server 10.1.1 map service that contains a large number of domains (more than 25,000). When the map service is configured with default value for "Maximum Number of Coded Domains" parameter, the GetServerInfo SOAP request returns successfully - although domains are not present. When the value for this parameter is increased so that domains can be returned, the request fails with a 400 error stating that request sent by client was structurally incorrect.

Here's what I see in the logs when the error occurs:

  • map service

  • [INDENT]

    • Msg with code 10009 stating "GetServerInfo has completed."

    • Msg with code 100002 stating "String request successfully processed. Response size is 22057089 characters."

  • server

  • [INDENT]

    • Msg with code 8001 stating that an instance of service "failed to process a request"

  • Fiddler

  • [INDENT]

    • Response from server with HTTP Status 400, stating that "The request sent by the client was syntactically incorrect()." and a footer of Apache Tomcat

Does anyone have any suggestions on likely causes of this problem or suggestions for configuration changes or troubleshooting steps?