Web map with tile layer basemap does not work when added to org's basemap gallery

Discussion created by OEvans-esristaff Employee on Mar 27, 2013
Latest reply on Apr 1, 2013 by mminami-esristaff
As an admin, I am trying to create a new basemap option in my org using a web map that contains a Tile Layer as the basemap.  Here are the steps I am following:

1. Create a web map with a tile layer as a basemap.
2. Share the map publicly (or even just with my org)
3. Share that web map to my organization's basemap group so that it is accessible in the
ArcGIS.com map viewer basemap picker.
4. Create a new map on
ArcGIS.com...selecting the new basemap from the basemap picker does nothing.

Here are two examples of web maps with tile layer basemaps that work on their own, but do not work when selected from the basemap picker: