Option to "Configure" pop ups does nothing

Discussion created by vdot76 on Mar 26, 2013
Latest reply on Jun 21, 2018 by vholubecarcdata-cz-esridist
I have a webmap that is using a map service that I updated yesterday.  I need to enable and configure pop ups for a couple of the layers, but when I click on "Configure pop ups", nothing happens.  I can "enable" pop ups just fine, and the pop ups do appear, but I apparently can not configure them.
Iv'e seen the problem of not having the option to "Configure" in the past, and I know what can cause that, but that is not my problem.  I DO have the option to "COnfigure", but nothing happens when it is clicked on.  I've do some searching but have not seen anything that deals with this specific issue....  Can anyone help me out?

Update:  I've tried Firefox, Chrome and IE, and I have the same problem in each, but in IE I noticed an error.......

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB7.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; CMNTDF; BRI/1; .NET4.0C; BRI/2; BOIE9;ENUS)
Timestamp: Tue, 26 Mar 2013 14:42:44 UTC

Message: dojox.data.AndOrWriteStore: Invalid item argument.
Line: 15
Char: 796838
Code: 0
URI: http://d3w50ib5d2uy0g.cloudfront.net/cdn/2464/js/esri/base.js