Why does my friend get the "Near," "Point Distance," etc tools, and I don't?!?

Discussion created by aaronlane@gmail.com on Mar 13, 2013
Latest reply on Mar 14, 2013 by MSummers-esristaff
Okay, so I am very new to ArcMap and GIS in general. But I am working on a project where I want to find the average distance customers travel to their hotels. I have the hotels loaded, I have the customers loaded. It's lovely.

I asked my friend what to do next, and he recommended using the Analysis Tools->Proximitiy->Near tool to do this. He even included a screenshot of the tool.

But when I go look for that tool, it has a very rude little "Locked" icon on it! I want that tool too!

What product do I not own that gives me this functionality? Or how do I get this unlocked...

Thank you all,