Unable to Invite new users to my organisation

Discussion created by lndungoesriea-co-ke-esridist Employee on Mar 13, 2013
Latest reply on Mar 13, 2013 by DStauning-esristaff
Hi all.

Might anyone know of a reason why sending an invite to people who you would like to become users of your ArcGIS Online for Organizations account would fail? For some strange reason, when I invite users to my organizational account through the 'Invite Users to Organisation' button, they do not receive the invite. I have checked in their inboxes, junk and spam folders but the invite does not seem to arrive. My Organisation's page still lists the invited members as pending though. What might be the remedy for this situation? I would appreciate the help greatly.