ArcGIS Online using Terminal Services

[JessicaGooch]

Hi-

I have some users who run ArcGIS Online using terminal services with a wyse terminal.  When they go to open up a shared map using ArcGIS Online, the map does not load but if they go to open up a map using Explorer Online it works fine.  Is there some sort of issue with ArcGIS Online being used through a terminal server?  On my standalone machine that does not run through a terminal server, I   can access ArcGIS Online with the online viewer no problems.

Thanks!

[MikeMinami]

We are not aware of any issues here. When you say the map doesn't load, what do you see on the screen? Do you see the rest of the web page, but the map area is blank? How about the Contents panel? Explorer Online is a Silverlight application, so the way it draws web maps is different.

What's in the web map? Have you loaded shapefiles into it? Can you see a web map with just a basemap in it?

How about other websites? Do these display correctly in the browser? I really can't see anything we're doing that would prevent drawing of web maps.

Thanks,

Mike