dananrg

Image Service Definition Editor - license error

Discussion created by dananrg on Jun 9, 2010
Latest reply on Jun 9, 2010 by dananrg
I'm using Image Server 9.3.1. It's installed and I have configured and successfully registered the server with a valid license.

The Image Service Definition Editor (ISDE) for ArcMap was installed on a PC separate from the Image Server box. When I try to create a New Image Service with the ISDE, I'm prompted for license server info. For Server Host, I enter the name of my Image Server. For Server Port, I accept the default of 3982.

When I click OK, I get an error dialog: "Unable to show licence dialog" (sic). The error details are as follows. What's wrong and how do I fix this?

» 002704: General.CheckForLicence: Unable to show licence dialog.
No details available.
» 0081FF: LicenseDialog.PopUpMml: Access to the path 'C:\Documents and Settings\All Users\Application Data\ESRI\Image Server\Global.ISConfig' is denied.
System.UnauthorizedAccessException: Access to the path 'C:\Documents and Settings\All Users\Application Data\ESRI\Image Server\Global.ISConfig' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
   at System.Xml.XmlDocument.Save(String filename)
   at ESRI.ImageServer.ServiceEditorUI.LicenseOptionsDialog.PopMml()

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