Authorized Spatial analyst now it quit working after 2 weeks

Discussion created by weigelsj on Feb 13, 2013
Latest reply on Feb 14, 2013 by weigelsj
My GIS manager (who is out of the country) gave me a code to authorize Spatial Analyst on my ArcView license.  I did this in late Jan 2013. I even have a screen dump showing that the authorization went through online, and I recieved a fullfillment ID, went to ArcGIS, turned on the Spatial Analyst, and ran a few tools to check it out.

Now, it has not been yet a month, SA no longer is authorized, and I can't reauthorize using the code because it tells me I already tried it.   The screen dump showed I should have had access until Feb 25, 2013.

Any ideas?  As I said, my GIS guru is out of the country.