Basemap Gallery Empty Error?

Discussion created by allenallen on Jan 30, 2013
Latest reply on Jan 31, 2013 by allenallen
When I open any arcgis online webmap (new or existing) within our ArcGIS Online Subscription, if I click on the Basemap button, it comes up with a blank box with no opitons to switch basemaps?  I have tried it on 2 different computers using chrome and IE.  Seems to make no difference.

Is this a known problem?  Is so what is the fix?