Only 2000 features show

[KevinEarl1]

I'm an arcgis online newbie. I opened an organization trial account so that I can have city employees have access to data and edit features that I need. My problem is that when I download the shapefile it still has all the same information and shows 6558 features no changes. I download feature service and it shows 2000 features but does include changes. What am I doing wrong? I just want to make sure that I can download everything that was edited and I'm not missing data.

[MikeMinami]

how are you downloading the features in the feature service. From the item details page, there is an option to export the data to a shapefile. Under the Layers section of the details page, click the arrow next to the layer you want to export. Is this what you're doing?

Thanks,

Mike

[KevinEarl1]

No mike I wasn't doing that but now that I did everything worked out fine. When it asked me that before I was afraid I would over-write the first shapefile I uploaded. Now I know. Thanks alot.