I'm an arcgis online newbie. I opened an organization trial account so that I can have city employees have access to data and edit features that I need. My problem is that when I download the shapefile it still has all the same information and shows 6558 features no changes. I download feature service and it shows 2000 features but does include changes. What am I doing wrong? I just want to make sure that I can download everything that was edited and I'm not missing data.