Pop-ups configuration not available

Discussion created by arestre001 on Dec 19, 2012
Latest reply on Dec 20, 2012 by arestre001

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Hi.

I have what it's probably going to be a very silly question.

I have a free trial account in ArcGis Online. When trying to configure pop-ups, the options "configure pop-up" or "remove pop-up" don't appear on the respective menu.

Is it because my account is a trial?

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mminami-esristaff Dec 19, 2012 10:58 AM
My guess is that you've added a layer (service) that has sub-layers in it. You need to click the layer name to expand it and see the sub-layers. The configuration is on the sub-layers menu.

Mike
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arestre001 Dec 19, 2012 11:51 AM
Hi Mikem.

It's on the sublayer menu where I mean there are no options like "configure pop-up" or "remove pop-up" as you can see on the screenshot attached.[ATTACH=CONFIG]20084[/ATTACH]
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- arcgis screenshot.jpg158.0 KB
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mminami-esristaff Dec 19, 2012 2:22 PM
That layer is what is called a "map notes" layer for adding simple notes on top of the map. There is no option to configure the popup because map notes layers only have a title and description, not any more attributes.

Thanks,

Mike
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arestre001 Dec 20, 2012 1:31 AM
Thanks Mike.

It took me some time to understand that.
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Pop-ups configuration not available

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