Maplex and Labelling Toolbar

Discussion created by BedfordGIS on Jun 2, 2010
Latest reply on Jul 2, 2010 by cassandra
I have a user who is using ArcMap 9.3 and has Maplex installed for her use, by a former colleague. However she has informed me that when trying to use Maplex Label Engine from the Labelling toolbar, the option is greyed out and unavailable for her to use.

Unfortunately I have no knowledge of Maplex, today is the first time I have heard of it to be honest, and would it be possible for somebody to offer some advice and/or guidance. 

Many thanks.