Labels Displaying as gibberish

Discussion created by chrismoore on Dec 13, 2012
Latest reply on Dec 13, 2012 by chrismoore

I'm following the steps at this link to add labels to my arcgis online map:

Everything is working as described except that the labels are unreadable when displayed on the arcgis online map.  They're sized correctly and in the proper location but the label is a series of strange symbols and not letters.  Am I missing something obvious?  Thanks.