Cut Tool for Image Service

Discussion created by tubakumbara on May 31, 2010
Latest reply on Jul 7, 2010 by modybsystematics-co-il-esridist
I am trying to cut an image service according to a given buffered shapefile.But always it is giving error.
Think that my image service is a world raster file. I am adding this image service and any other buffered shapefile to ArcMap .Then I am executing the Cut Tool.Failed to execute function error message is given but I don't understand why. When I load the raster files(.jp2 files) with which the image service is created, and this time I can execute the cut tool successfully. I dont understand what is wrong with the Image Service.
Even I am writing this in VB.NEt  and no error messages are given. But this time the resulted cut raster is not seen inArcGlobe although it is seen in ArcMap.All of the values are correct but in ArcGlobe I cannot see the raster file. The layer is shown with blank.
So Can you please explain me and show me the way to work with ArcGIS Image Service successfully?