Orphaned ArcMap Process After Closing ArcMap

Discussion created by kreuzrsk on Oct 18, 2012
Latest reply on May 20, 2020 by andrescastillo08
One of my users always seems to have a concurrent license in use.  It turns out that occassionally after closing ArcMap there's an orphaned ArcMap.exe process.  This is only happening to this one user.  The only strange thing he's doing is using Microsoft's Voice Recognition.  He even uses it to close ArcMap.  Any ideas?  Thanks

We're running ArcGIS 10.0 SP3 but I'm not sure if the user is on Vista or Windows 7.