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tiles missing and scrambled for arconline base maps

Question asked by schlot on Oct 10, 2012
Latest reply on Oct 10, 2012 by jeff.pace
[ATTACH=CONFIG]18330[/ATTACH]I am using the ESRI base map World_Light_Gray_Base.  Sometime during the past few days, suddenly this layer started to have missing and scrambled tiles to it.  My map is centered on Missouri, but on the basemap, the north part of the state is now where Arkansas should be and Oklahoma is where Kansas should be!  I can't think of anything I could do to my code to make this happen.  I'm not seeing anything in the other forums that indicates there is something wrong with the ESRI basemaps and they preview just fine online and in my other applications.  When I try switching to the ESRI_StreetMap_World_2D instead, no basemap at all shows.

I am using a spatial reference of 102100, map extent -10723197,4186914,-9829190,4992866, which is the same extent I've been using for a while.  I'm using the gray canvas successfully in another map. 

Has anyone else ever experienced anything like this that could point in some direction on how to fix this?