Tool Dialogue Box is empty and Search does not work

[BobMott]

Hey Folks,

When I click on a tool (such as merge, append, etc.) in the toolbox, the resulting dialogue box comes up blank.  I am still able to see the window frame with the buttons in the lower right (ok, cancel, environments, help, etc.) but the dialogue box is not displaying the functions and descriptions I need to run my analysis. 

I have searched the forums and have tried numerous suggestions (reinstall, edit registry, etc.) and none have worked.  Any assistance would be great.

[JohnGravois]

you'd probably have more luck in searching in the ArcGIS Desktop forums than here in API for JavaScript, but you might try the following steps

A. Close all ESRI products
B. Locate the ESRI folder under:
On Win XP:  browse to C:\documents and settings\\Application Data (you may have to allow hidden files to be shown, from the Windows Explorer -> Tools -> folder Options -> View page)
On Vista or Win7:  browse to c:\users\\AppData\Roaming\ESRI
C. rename the ESRI folder to ESRI_OLD
D. Run Regedit (Start menu -> Run -> regedit)
E. Expand HKEY_CURRENT_USER folder
F. Expand Software folder
G. rename the ESRI folder to ESRI_OLD
H. Exit Regedit