Railinc

REST services reported as 'starting' in Server Manger but are not available

Discussion created by Railinc on Aug 22, 2012
Latest reply on Aug 22, 2012 by Railinc
I am running ArcGIS Server 9.3 on a Windows Server 2007 (64-bit) VM. I've created some services that don't seem to fully start. The Server Manager shows them as 'Starting' with 'Instances (In use/Running)' as 1/1.

I've tried restarting the ArcServerObjectManager and ArcSOCMonitor processes and even restarted the VM. I've also killed the individual ArcSOC.exe processes. All to no avail.

I've run with these services (or similar ones) for a couple of years without much problem. In the past couple of months I've seen the performance degrade dramatically - they would run fine for a while then drop off significantly. Now, just starting them is a problem.

Some more information, these services are primarily for routing using Network Analyst. The VM has a 4-core processor with 4GB of memory. The errors I see in the logs are mostly "MapServer can not be started" and "MapServer can not be stopped".

Any help would be appreciated.

Bill

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