Point Layer to KML - Google Placemarks Blank

Discussion created by NJurko on Mar 14, 2012
Latest reply on Sep 24, 2013 by jguerra1
Hi everyone,

I am having issues with converting a point shapefile into a KML layer.  Once converted and uploaded to Google Maps/Earth the placemarks are missing.  Only the shadows of the placemarks are displayed, and I have to select the point on the side legend/menu to see the pop-up table.  All the attribute table information is there, and the labeling is converted correctly, it is just the physical point iteself which is missing.  Looking through the ArcGIS 10 Desktop Help I followed the examples of converting points to no avail.  I have tried other shapefiles and feature classes and they all have the same result.

I have tried:
- using different symbols
- changing layer projections
- trying it as a shapefile and feature class
- uploadeing from different computers
- using different browsers to display google maps

I am working with ArcGIS 10, Editor licence (also have spatial analyst enabled).

Any suggestions would be much appreciated!