Installation error while installing Application Builder

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12-16-2011 05:55 AM
JonBeets1
New Contributor II
Hello...

I keep getting this error while trying to install Application Builder on Windows 7 64bit.

"The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."

I have downloaded it twice and still get the same error.  I also tried on a different computer.  I suspect it's an issue with the 64bit but would like some input.

Jon Beets
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2 Replies
MehulChoksey
Esri Contributor
this post suggests couple of options that you may want to try...

http://forums.adobe.com/message/4025829

Mehul
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JonBeets1
New Contributor II
this post suggests couple of options that you may want to try...

http://forums.adobe.com/message/4025829

Mehul


The link worked.  Even though Adobe Air originally installed with no problems I reinstalled it using compatibility settings of Windows XP SP3.  I then also changed the compatibility of C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe to Windows XP SP3.  I also set the checkbox to "The program requires additional permissions" so that it would immediately ask for the administrator account info because it wasn't automatically popping up.  That fixed it.

Thanks

Jon Beets
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