Service areas do not include facilities

Discussion created by michelle_pop on Oct 3, 2011
Latest reply on Oct 4, 2011 by michelle_pop
Hi there,

I am trying to create service areas for 1000 facilities for a break of 400 m. Everything works fine, but I noticed that several facilities have service areas that do not contain the facilities themselves (really weird).

I should note that these facilities are located further away from the street network. I used the default tolerance of 5000 m and I selected the "detailed polygons" option with a "trim value" of 100 m (it is not clear to me what that "trim" value refers to). Does anybody know what I am doing wrong here?