alexthiele

ERROR: Provide your license server administrator with the following info. *Resolved*

Discussion created by alexthiele on Jul 4, 2011
Latest reply on Nov 17, 2013 by phillip.schwarzkopf
Hi All,

I have just installed the trial version of ArcGIS 10 and when I try and run it I recieve a 'License' pop up box containing, 'Provide your license server administrator with the following information' but nothing else.

I don't understand why it is trying to even find a license file since this is just a trial version.

I have LM tools / LM license server set up and installed for other products not accosiated with ERSI. This is the only thing I can think of which is confusing ArcGIS.

Here is my ArcGIS configuration information

DESKTOP

    Installation Information
    Product Name: ArcGIS Desktop 10
    Release Version: 10.0
    Product Version: 10.0.0.2414
    Installation Folder: C:\Program Files\ArcGIS\Desktop10.0\
    Installed By: alex.thiele
    Install Date: 04/07/2011
    Install Time: 12:54:39
    Install Image: D:\ArcGIS_Desktop10_122519\Desktop\
    Current User: alex.thiele
    Application Data Folder: C:\Documents and Settings\alex.thiele\Application Data
    System Temporary Folder: C:\DOCUME~1\ALEX~1.THI\LOCALS~1\Temp\

    Service Pack Information
    ArcGIS Service Pack: 0 (build 0)
    ArcGIS Service Pack Installer: N/A
    ArcGIS Service Pack Install Date: N/A
    ArcGIS Service Pack Install Time: N/A
    ArcGIS Service Pack Status: N/A

    License Manager Environment Variable Information
    ARCGIS_LICENSE_FILE: N/A
    LM_LICENSE_FILE: 1711@ultrasv1

Any help greatly appreciated.

Regards,

Alex

Outcomes