anewlander

problems with Arc Toolbox

Discussion created by anewlander on Jul 1, 2011
Latest reply on Jul 26, 2011 by lrosenshein-esristaff
My computer recently had to have a system restore donbe on it.  I'm not sure if it got a virus or what happened..but when I did restore my computer ArcGIS desktop program was still there and working but my toolbox won't work.  I've specifically been trying to us the spatial statistics tools, but have tried any of them and nothing happens.  When I restarted my computer I had to retrieve all my documents and files on my c:/ drive because they were all hidden?  I also tried to put the disk in and authorize the license and extensions and it said it was successful but the toolbox still doesn't work.??  I am using a 1 year student edition and am wondering if I uninstall the program, then re-install if I should be able to get the program back and the toolbox working properly.?  I am concerned with uninstalling the program incase I can't re-install.  I don't have access to another copy and need this program to finish my master's thesis.
Any help would be greatly appreciated!
Thanks,
A

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