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Assistance needed with the Nearby app please!

Question asked by SOS_J.Cigna_RIState on Oct 11, 2020

Assistance needed with the Nearby app please! I am having trouble understanding how the results are ordered. If I turn on the distance measure (non-paid version) the distance is a straight line without taking into consideration islands or road travel measure/network. If I leave off the distance measure, the app returns many different nearby locations but they are not ordered in any particular way AND often, the location that is the closest is NOT at the top of the list. I tried to look through the the configuration but I don't know what am I missing to make the app behave as I would expect. Is it that I have to configure it somewhere else? Is it that the map is non-configurable in this way? 

Here is a link to the app I've made. https://ristate.maps.arcgis.com/apps/instant/nearby/index.html?appid=72c6ecd6bddd44cbbd3f007969fb1c35 

 

Please any assistance would be greatly appreciated! #nearby #app please help!!!!! 

 

And I'm attaching a screenshot to show you how one of the users is reacting to the App. 

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