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Customizing HUB Premium "Your ArcGIS account password" message?

Question asked by skdewey on Oct 1, 2020
Latest reply on Oct 1, 2020 by skdewey

Is there a way to customize the default message sent to members of a specific team within ArcGIS HUB Premium when they need to reset their password for any reason? The message that our users currently receive causes quite a bit of confusion "Use this password when you next sign in to Stark County Ohio Hub Community ( You will then be asked to change your password. If you have any problems or questions, ..."


The main purpose of one of our specific "teams" is for users to submit information using a custom url to a survey123 link that they receive an email for via as a daily reminder.  They do not to go to our community site and this seems to be causing a lot of confusion.