AnsweredAssumed Answered

WMTS services no longer work in classic web maps

Question asked by Jake.Adams@UtahAGRC on Sep 30, 2020
Latest reply on Oct 1, 2020 by Jake.Adams@UtahAGRC

Woke up this morning to discover the WMTS-backed basemaps (http://utah.maps.arcgis.com/home/item.html?id=38a765a1306e4ba3804c0faaeede95e0) we share out to the entire state are blank. It looks like adding WMTS services in classic ArcGIS Online web maps just results in a blank layer. 

 

WMS services work fine.

 

WMTS services work fine in Map Viewer Beta and ArcGIS Pro. 

 

Is this related to the September AGOL update?

Outcomes