Reset user training records

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09-17-2020 09:00 AM
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TimEichner
New Contributor

I teach at a small community college where I recycle a standard list of user names to my students every year. Last year I began assigning ESRI training web courses as part of my classes. Once these classes are complete, the user is identified as having completed these courses. This is good, but when I use the same user profiles the following year/semester, it appears as though I can't reset the training records of individual users. Is this something that is possible? Thanks for your help. 

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JoanneParkinson
Esri Contributor

Hi Tim,

It is not possible to reset training records. It is highly recommended that each user/student create their own account instead of reusing a set of instructor-created accounts for a class. 

Joanne

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Suzanne-Boden
Esri Regular Contributor

Hi Tim, I shared your question over on the Education community. Many other schools set up student accounts for ArcGIS Online and Esri training access each year/semester, and I believe there are some good suggestions out there for managing this.