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Collector Sign In Error

Question asked by chandlerc1 on Sep 16, 2020

Our users have been getting a new error when using an offline map out in the field. When they open Collector, a box pops up that says "Sign In Failed. A server with the specified host name could not be found." Everything still works fine, but it pops up anytime they open the map on cell service. This hasn't happened prior to the last few weeks. Is anybody else having this issue or know how to resolve it?