AnsweredAssumed Answered

Issues with Search in Explorer App

Question asked by elaine.collinson@topenergy.co.nz on Aug 16, 2020
Latest reply on Sep 24, 2020 by HelenWhiteley

Hello, 

 

I'm having search issues with the Explorer App. I've configured the Search to look up some of our asset numbers. It works in our ArcGIS Online Map when we are using a desktop computer, but it is not working in the Explorer App. When I type in an asset number it just brings up postcodes in Singapore. I'm running App version 20.2.1 and Android version 10. I've attached two images, the first is the Web map application settings showing the search by asset ID. The second is a screenshot from the Explorer App, showing an exact asset number that instead returns addresses in Singapore.

 

Any help would be much appreciated. This is a function our field crew need in order to find where our assets are. 

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