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JPEG2000 mosaic display issue

Question asked by RichardNicholls on Aug 13, 2020
Latest reply on Aug 18, 2020 by pbecker-esristaff

I have a JPEG2000 mosaic that displays without issue in Hexagon's ER Mapper and ERDAS Imagine, yet when loaded into ArcMap ( it seems to lose resolution, looks more like 2m data instead of 20cm (see attached).


Why does it not display at full resolution?