AnsweredAssumed Answered

Has anyone used tablets with no GPS and had issues?

Question asked by dougbrowning on Aug 11, 2020
Latest reply on Aug 12, 2020 by Philip.Wilson-esristaff

We are getting reports of 123 crashing a lot.   After much back and forth it seems that the contractors bought iPads with no GPS.  I knew the Air and Mini wifi only had no GPS but it turns out all wifi only iPads do not have a GPS, even the $800-1000 Pro.  This was a surprise as almost all Androids have one.  You must buy the cell service version to get the GPS since they seem to be on the same chip.


Crashes seem to occur when trying to type in manual coordinates into the map.  Happens connected to wifi and not.  Has anyone seen this before?  It seems like the crashing is mostly an issue in 3.10 that just came out last week.


They are buying new iPads now but it will take some time.  This is partially a heads up to others that there is no GPS on wifi only ipads, and if you try to use them them without, it may crash on you.


We are also getting reports of 123 going to a white screen and just sitting there.  We are still testing to have an exact flow.  But it seems to be if you open with wifi and 123 finds an update.  If you skip the update, then go offline, then launch from Collector you get a white screen.  I am still trying to recreate but never heard of the white screen before.


Thanks for any help.