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Tracker for ArcGIS stores a lot of data to mobile storage

Question asked by jihlava_gisadmin on Aug 5, 2020
Latest reply on Aug 11, 2020 by jihlava_gisadmin

Have any of you experienced the situation, that Tracker stores a huge amounts of data to mobile storage - like 5 GB? Users work online whole time so I suppose that all data are sent to the server. In the documentation is mentioned that data are automatically deleted from device after 72 hours (or something like this). But this seems it's not deleting. When i look at memory storage, I can see a db file which is only a few MB big and anything else. I have no idea where is the rest of data and what kind of data it is. It's a huge problem for us, because our municipality police department are using tracker every day and we have to solve a problem with a lack of free space in mobile devices all the time. Can you help me with this problem? 

We use Tracker within ArcGIS Enterprise 10.7.1 and version 20.2.0  

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