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Service publishing - error 001972

Question asked by cgifrank on Jul 29, 2020

I am trying to publish a service and get the following error: 

ERROR 001972: Unable to create service: ERROR: code:403, Failed to compute the privilege for the user 'null'. Error creating object to be cached for key='get-user-null', Reason: null, Access to this resource is forbidden, regardless of authorization. ERROR 001369: Failed to create the service. Failed to execute (Publish Service Definition). Failed.

We are on ArcGIS Server 10.7.1 and I could previously publish services.
I would appreciate any help! Thanks

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