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Storymap app audio latency

Question asked by geomatique_vrn on Jul 17, 2020



I used AppStudio for ArcGIS to create an app based on a MapTour template. The tour consist of a Story Map with a Gallery that includes, for each place, an audio controller markup linking to an mp3 file hosted on our Server. Then, I successfully generated install files on the cloud for Android platform. When I tested the app on two different Android phones, I noticed an audio suttering (jank). Is there a solution to this problem?

Any help will be appreciated,