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ArcGIS Pro 2.5.0 crashes when creating new project or opening existing project

Question asked by julianaspec on Jul 8, 2020
Latest reply on Jul 9, 2020 by julianaspec

Hello,

I've had a persistent error with ArcGIS Pro 2.5.0 crashing when trying to create a new project or open an existing project. I receive an error box with the following message: "Application has stopped working" (see attached photo). TIA for any help or suggestions.

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