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ArcGIS Pro 2.5.0 crashes when creating new project or opening existing project

Question asked by julianaspec on Jul 8, 2020
Latest reply on Jul 9, 2020 by julianaspec


I've had a persistent error with ArcGIS Pro 2.5.0 crashing when trying to create a new project or open an existing project. I receive an error box with the following message: "Application has stopped working" (see attached photo). TIA for any help or suggestions.