AnsweredAssumed Answered

Host portal cannot reach invited portal for collaboration

Question asked by Mscfournier on Jul 8, 2020
Latest reply on Jul 23, 2020 by

Hi everyone,


I am trying to set collaborations between the portals of our organisation. I followed the following online ressources :


It seems that the host portal cannot reach the portal I want to invite. Which is strange because the invited portal is working fine. I can reach it with and without the Web Adaptor.

I checked the following parameters:

1/ Root and intermediate certificates for the host portal have been added

2/ All the URLs are in https

3/ Pop-up windows are allowed in my web browser


Regarding the web adaptor we are using an alias. Could it be that a WebContextURL is missing from the properties?


If anyone had the same issue, it would be cool to know how you managed to make it work.