PDF's on story maps, how to stop download as default?

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06-29-2020 03:32 AM
EmilySteer
New Contributor

Hi, 

We used to be able to add in PDF's by uploading them and then adding a link to them on story maps, they used to load in and allow the user to read them and view them and could be downloaded if wanted. This was great with the stories as we could use them as supporting documentation in a single window without taking users out of the story. 

I've come to do this today and none of the functionality seems to be working, instead it doesn't load a preview and goes straight to downloading it. This is not very helpful for what we were trying to do... Example here:

https://cheshireeast.maps.arcgis.com/sharing/rest/content/items/fc1ae496b0f74a2aa3d96e7b9dfe19ff/dat... 

Is there anyway we can get the functionality we used to have back or is this just gone forever?

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OwenGeo
Esri Notable Contributor

Hi Emily -- Sorry you are seeing an issue with adding PDFs to your classic stories. Can you please check again? I'm not about to reproduce the issue. I tested using these two links and things worked as expected.

https://www.arcgis.com/sharing/rest/content/items/8d451696707d4f1f8396880008748491/data 

https://mission-bbq.com/pdf/MISSION-BBQ-Sauces.pdf 

Owen Evans
Lead Product Engineer | StoryMaps
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