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I have purchased arcgis pro single user but I have problems in its activation. Even after getting the authorization, the licence tab says it hasn't. Please help

Question asked by bilal_saghir on Jun 20, 2020
Latest reply on Jun 22, 2020 by jbeaton-esristaff

I have purchased ArcGIS pro single user but I have problems in its activation. Even after entering the authorization ID and getting the success notification, the license tab remains inactive and shows that authorization hasn't been done. Upon trying for the second time, it shows that all features have already been activated/authorized, whereas they aren't. Please help

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