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Survey123 map location zooms to world view instead of my extent

Question asked by MidnightYell2003 Champion on Jun 18, 2020
Latest reply on Jul 26, 2020 by Philip.Wilson-esristaff

Hi, I created a survey in Survey123 web designer. It has a geopoint location question and it's zoomed to a particular level. Though, sometimes when someone opens it fresh, it's zoomed to the world view.  

 

Screenshot of my web designer with point question:

 

But this is what user's see sometimes:

 

They should be seeing this:

 

A refresh solves the problem but I don't want to have to have people refreshing the survey who are new to it - I need it to work the first time. What am I doing wrong? I have seen this behavior in Google Chrome but haven't seen it in Firefox...

 

Here is a link to the survey: https://arcg.is/baHWn  (please do not fill out the data, haha).

 

Thanks for your help, James Tedrick!

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