AnsweredAssumed Answered

Where to submit MyEsri issues?

Question asked by wbott70 on Jun 4, 2020
Latest reply on Jun 18, 2020 by KKramer-esristaff

How do we report issues and possible defects found using MyEsri? 


When I contacted support  I was routed to Customer Service. Customer Service them routed me back to Technical Support, then Technical support acknowledged my issue but said they could not log any defects against MyEsri.


I'd like to spare someone else a headache if I could and get the issue resolved if possible, it was pretty funky not to mention frustrating.