AnsweredAssumed Answered

Store Credentials for AGOL service layer in Portal

Question asked by Wes@DDW on Jun 3, 2020
Latest reply on Sep 9, 2020 by jeff_smith-esristaff

I have a layer that my credentials authorizes my organization to see and use that is published by another organization on AGOL. 


When the layer is added to the map in Portal, using the service URL from AGOL, there is a prompt to store the credentials. I enter and save them, and save the map in Portal.


However, every time I open or refresh the map and/or app, I must enter my credentials again. So, it appears that they are not stored. I have reentered them, re-added the layer, all to no avail.


Anyone know a fix to this? Thank you.