Story map issues on mobile?

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05-31-2020 04:52 PM
MischaPringle
New Contributor II

Hi there. I have a story set up with several maps featuring tracks and trails on land we manage, designed to be viewed by the public and provide wayfinding and regulatory information. The pop-ups have been configured to provide additional information, and work well on desktop.

However, when viewing on mobile (Safari, iOS 13.4.1) the pop-ups will only display for the reserve area polygons, and not for the line features used for the tracks and trails. The pop-ups work fine if I view the web map directly (not as part of a story). Is this a configuration issue, or a known bug?

Similarly, when attempting to display my current location on mobile I receive 'Location not available' error, despite viewing through https and having the permissions set to allow location data.

Story is here: https://hobartcc.maps.arcgis.com/apps/MapSeries/index.html?appid=21a5bc3b6fec454a9ca32ad51e923947 

Any help on getting this working would be much appreciated, thanks!

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