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Basemap is resets to gray when report has been published to cloud

Question asked by on May 18, 2020
Latest reply on Jun 15, 2020 by JEmch-esristaff


I have prepared Power BI report with 2 pages. Both page have arcgis map with standard option.

I have chosen basemap "OpenStreetMap" and change simbol style (using bright colors). It's for both maps.

I have publish the report. When I opened report at first time map was ok. But when I changed page basemap was resets to gray and colors of simbols to default.

Deletion of IE cache did not help. I have deleted report from cloud and have published it again - the same situation: first opening - map is ok, changing the page or opening the report second time - map is gray.

Any ideas?