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Portal for ArcGIS inaccessible after disk space full (Linux)

Question asked by ckayitana on May 8, 2020
Latest reply on May 12, 2020 by ckayitana

Hello,

 

I am looking for a solution for Portal for ArcGIS that is inaccessible.

Recently we failed to access both ArcGIS Server and Portal for ArcGIS on the browser and we got an error saying that the disk space is almost full.

We added more space to the /home directory.

ArcGIS Server became now accessible however Portal for ArcGIS could still not be accessible.(Portal service is started).

 

These are the portal logs error messages:

 

 

 

 

My assumption is that maybe something got wrong in the internal database PostgreSQL for Portal ArcGIS, but I don't know how to access it.

 

Note: After adding space, there were no more logs recorded even though there is still an error accessing Portal.

 

Any idea on how we can solve that?

 

Best regards,

Celine.

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