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Hub telemetry and metrics dashboard counting own visits?

Question asked by SEINick on May 5, 2020
Latest reply on May 11, 2020 by GHudgins-esristaff

Hi,

 

Our client that we built a Hub site for wants to understand how the telemetry works better.

 

We added their own Google Analytics ID to their Hub Site. The numbers shown in the Hub telemetry do not seem to totally line up with whatever they are seeing in GA. So the first question is - does Hub's own telemetry count visits from their organization or not?

 

My guess is that it counts people who are from their organization if the person is not logged into ArcGIS.

 

If that were the case, has the Hub team considered the ability to filter out certain IP ranges for example?

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