marco.sozzi_unipd

ArcGis Pro 2.5 does not open projects and is hung

Discussion created by marco.sozzi_unipd on Apr 26, 2020
Latest reply on Apr 30, 2020 by marco.sozzi_unipd

ArcGis is not able to open projects anymore, both saved project or new one. I created a model and while saving it, ArcGis didn't respond. I decided to force stop ArcGis with task manager. Now ArcGis load projects, but is not able to open Map, Layout or geodatabse by Catalog. Below a screen capture of where it is hung.

With new projects it doesn't work in the same way.

 

My machine is:

i7 4800MQ 2.7GHz

NVIDIA Quadro 2100

RAM 32GB

SSD 500GB + HDD 1TB

 

I found error log (.dmp) in C:\Users\3msoz\AppData\Local\ESRI\ErrorReports created the day of the problem, but I don't know how to open it.

 

Does someone can help me?

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